Care Team Members

Executive Director

I always knew I wanted to work with older adults. When I found PACE in 2006, I knew I’d found somewhere I belonged because PACE cares for seniors the way they deserve to be cared for.

Jenn Ovide is executive director for InnovAge’s Richmond PACE centers. Before beginning her role as center director for the Virginia PACE program, Jenn served for five years as center director for a PACE program in Pittsburgh, Pennsylvania. Jenn earned her bachelor’s degree from Virginia Commonwealth University.
Professional Bio

Center Director

Seniors have a special place in my heart. John Hoeven said, 'caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy.' I truly believe that. As a child, I enjoyed going with my mom to visit nursing facilities and seniors' homes in the community. We would sit and read together, sing, and deliver small care packages. After years of doing that, I knew I wanted to work with seniors.

Malaika Mason is the center director for InnovAge’s Richmond PACE center. Throughout her 20 years of experience in the geriatric field, Malaika has served in a range of positions, including as site director for a PACE center in Virginia. Prior, Malaika managed recreation departments for multiple adult day centers, retirement communities, and nursing home facilities. Malaika graduated from Virginia Commonweath University with a bachelor’s degree in therapeutic recreation and an occupational therapy track. She is currently working toward her master’s in health administration from Strayer University. Malaika is married with two daughters, loves music, and enjoys volunteering with seniors.
Professional Bio

Regional Medical Officer – Eastern Region

What attracted me to LIFE is its founding philosophy of aging gracefully in place. I believe it takes a village to keep an elder safe at home. My favorite part of my job is interacting with participants. I value the opportunity to care for them, as I learn so much from their experiences, which makes me a better physician and person.

Dr. Luz Ramos-Bonner earned her Doctor of Medicine from the University of the East Philippines and her Master of Business Administration in Healthcare from George Washington University. She completed her internal medicine residency at St. Francis Medical Center in Trenton, NJ and her geriatric medicine fellowship at Albert Einstein Medical Center in Philadelphia. Dr. Ramos-Bonner is board certified in geriatric medicine. Previously, Dr. Ramos-Bonner served as the Network Medical Director of NewCourtland Senior Services in Philadelphia. She is a faculty member for the Society for Post-Acute and Long-Term Care (AMDA) and an active member of the Pennsylvania chapter of the AMDA. Dr. Ramos Bonner loves to travel—she was born and raised in the Philippines and still has family there, exploring foods from around the world, and spending time with her family.
Professional Bio

Nurse Practitioner

I believe that teamwork and collaboration with participants, families, and other disciplines makes a difference in achieving our goals.

Jordan received her Bachelor of Science in Nursing from James Madison University and her Master of Science in Nursing from Virginia Commonwealth University (VCU). Prior to joining InnovAge, Jordan worked as a registered nurse at the VCU Medical Center Progressive Care Unit. She is also a member of the Virginia Council of Nurse Practitioners and the American Association of Nurse Practitioners. Jordan enjoys traveling, being outdoors, listening to live music, spending time with family and friends, and taking walks with her Labrador, Layla.
Professional Bio

Primary Care Doctor

I know first-hand both the challenges and the joys of being a caregiver, and I love how PACE uses real teamwork to care for our older loved ones.

Dr. Ferrance received his Doctor of Medicine from the Medical College of Virginia and his Doctor of Chiropractic from Life Chiropractic College. He completed his residency in internal medicine and pediatrics at the Medical College of Virginia. He is board certified in internal medicine, pediatrics, and hospice and palliative medicine. Prior to joining InnovAge, Dr. Ferrance was a hospitalist medical director and emergency room physician at Riverside Tappahannock Hospital. He is also an adjunct clinical faculty member at the Virginia Commonwealth University Health System department of pediatrics, as well as the Via College of Osteopathic Medicine department of geriatrics. Dr. Ferrance enjoys wordworking, particularly pen-making, and performs as a DJ for special occasions—including PACE center events. He has been married for 32 years, and has three grown children.
Professional Bio

Nurse Practitioner

I am happy to be a part of a program that makes a difference in the lives of so many people in our community.

Signey received her Bachelor of Science in Nursing from Lynchburg College and her Master of Science in Nursing from Virginia Commonwealth University (VCU). She is board certified as a family nurse practitioner by the American Academy of Nurse Practitioners. Prior to joining InnovAge, Signey worked as a registered nurse on a medical surgical unit with a primarily geriatric population. She also worked on the Digestive Health Unit at VCU while she worked to complete her master’s degree. Signey enjoys reading, being outdoors and spending time with her spouse and two young children.
Professional Bio