COVID-19 Update

InnovAge's top priority is always the well-being of our participants and our staff. 

Here, we will share updates and answer questions related to participants and their family caregivers. Content will be updated as needed.

Here for You
With shelter-in-place and stay-at-home orders being implemented across the country,  we want to assure you that we are here for you. Our care teams are still working and will continue to support your needs through this challenging time. We will continue to check in with you and coordinate your medication, meals, and medical care.

Implementing Telehealth at all PACE | LIFE Centers
InnovAge is currently providing telehealth services to connect with participants in their homes. If you have any questions or concerns, please call your center or see our participant and caregiver FAQs

PACE | LIFE Centers Closed - Still Providing Care
InnovAge has closed its PACE | LIFE centers, but we are still providing care and services to participants based on individualized needs and priorities, including:

  • Nutrition, including food preparation and delivery
  • Medication administration and delivery
  • Showers and other personal care needs
  • Rehabilitation services
  • Supervision
  • Wellness visits

For more information on how care is being provided, see our participant and caregiver FAQs.

Company-Wide Response
InnovAge has established a company-wide clinical team that is meeting regularly to assess risk or new information or guidance from the CDC or state/local health departments, and will adjust our approach as needed. InnovAge’s approach to COVID-19 is similar to how we manage other infectious or communicable diseases and is consistent with our infection control policy and plan.

As an organization, InnovAge has solid plans and processes in place, and we are working closely with local, state, and federal health officials to do everything possible to ensure the safety and health of our participants and employees.

More Information
For more information, see our participant and caregiver FAQs.


  • PACE or LIFE participants and their caregivers: Please contact your local center director or clinic staff.
  • Media: Please contact InnovAge's communications department